DEAR NACIONAL WEBSITE USER,
Through this website, Nacional establishes a duty of information to you and a commitment to transparency with regard to compliance with the data protection legislation in force.
The goal of the “www.nacional.pt” website is institutional communication of the Nacional brand, as well as other related products.
By using our services and browsing on our website, you are entrusting your information to us;
Therefore, to help you understand the data we collect, why we collect them and what we do with them, this Privacy Policy, which we ask you to read carefully, outlines what we do.
INFORMATION COLLECTED:
Information provided by the user: When looking at / browsing on our website, you’ll find forms for collecting information for different purposes:
Questions and complaints – ‘Talk to Us’
Newsletter
Each one of the forms collects the information that is strictly necessary for properly processing the issue in question.
Information processed automatically: see our cookie policy to learn more about the information we process automatically when you visit our website.
PURPOSE OF PROCESSING YOUR PERSONAL DATA
Questions and Complaints – ‘Talk to Us’
Our interest in processing your data has to do with the need to process your complaints and questions. The data processed for these purposes are kept for a year after the issue raised has been dealt with and solely for assessing the quality of Nacional products and services.
Newsletter
We receive your e-mail address to regularly send you news from the Nacional world. Each message includes a link where you can cancel your subscription whenever you want. We do not process any other data, nor do we monitor any of the messages sent.
DATA SHARING
Nacional does not share data collected on the website with third parties, with the exception of the company responsible for website management. This includes the information that is strictly necessary for us to be able to provide a better service or when a request has been received to process a complaint.
DATA CONTROLLER
Nacional is the data controller for your data and can be contacted in one of the following ways: Cerealis – Produtos Alimentares, S.A.
Rua Manuel Gonçalves Lage, 988 – Águas Santas, 4425 – 122 Maia
E-mail: dpo.Nacional@cerealis.pt
YOUR RIGHTS
Nacional hereby informs users that they have the right to access their personal data and to have them rectified or deleted, as well as the right to portability of the personal data previously provided, in a structured, compatible manner and in a readable format.
They also have the right to limit their processing and to object to it.
HOW TO EXERCISE THEM
If you do not agree with the terms under which your personal data are being processed, you may exercise the rights outlined in the previous chapter by contacting the data controller using the contact information defined in this document.
To exercise your rights, please contact us at the following e-mail address: dpo.Nacional@cerealis.pt
Your requests will be processed with particular care so that we can assure the effectiveness of your rights.
You may be asked to provide proof of your identity so that we can be sure that personal data is only shared with the data subject.
You must be aware that in certain cases, under the terms of the applicable law, your request may not be immediately or fully complied with.
In any event, you will be informed of the measures taken to this end within a month of when the request was made.
You may also lodge a complaint with the National Supervisory Authority – the National Data Protection Commission, using the following contact information: www.cnpd.pt, by post to Rua de São Bento n.º 148-3º 1200-821 Lisboa or e-mail to [email protected]
INFORMATION SECURITY
We work with the security of your data in mind in order to protect our users from unauthorised access to, alteration or destruction of data or unauthorised disclosure of the information that has been entrusted to us. Therefore, Nacional carries out regular security audits on its IT infrastructure.
WHO THIS POLICY APPLIES TO
Our privacy policy applies to all our staff and all the services we provide.
REVIEW OF THE TERMS OF THE PRIVACY POLICY
Nacional reserves the right to change the terms of this policy so we ask users to revisit this policy regularly in order to keep up to date.
If Nacional needs to use your data for purposes other than those provided for in this Privacy Policy, we will ask you for your consent.
